Gather Connection Check

Having trouble opening a Gather website preview or the website editor? This check takes about 20 seconds. It tests whether your network can reach Gather and builds a short report you can send to our support team.

About you

Paste the link you were sent. We'll test it along with the others.

The code is in small grey text on the error page. If you can, take a screenshot of it and attach it when you email us.

Send this to Gather

Your reference code is . Email the report to us, or copy it and paste it into your support conversation.

Can this network reach Gather?

CheckResultTime

Do security filters flag Gather?

Asks public filtering services whether they'd block each name. A flag here means filters that use that service will block it too.

NameGoogle (no filter)Cloudflare SecurityCloudflare Family

Your connection

Your device

More checks

Only needed if Gather support asks, or if you're the IT person helping. Each one adds to this report.

Try another browser

Open this link in a different browser on this computer (for example Edge or Firefox if you used Chrome). It runs the same check and links the two reports. Different results point to a browser setting or extension.

Compare this computer's DNS with public DNS

This shows whether this computer's network sends the address somewhere different from the rest of the internet, which is how many filters block sites.

  1. Open Terminal (Mac) or Command Prompt (Windows: press Start, type cmd, press Enter).
  2. Address to check: Type this command and press Enter:
  3. Copy everything it printed and paste it here:
Check who issued a site's security certificate

Security software that inspects secure connections replaces websites' certificates with its own. This confirms whether that's happening.

  1. In this browser, open https://www.google.com.
  2. Click the icon just left of the address (a padlock or sliders), then Connection is secure, then Certificate is valid (Safari: Show Certificate).
  3. Find Issued By (the organization, "O") and type it here:
Record a Chrome network log (hard cases)

This captures exactly where a secure connection fails. Use Chrome or Edge.

  1. Open a new tab and go to chrome://net-export (Edge: edge://net-export).
  2. Click Start Logging to Disk and save the file.
  3. In another tab, open the link that fails and wait for the error.
  4. Go back and click Stop Logging.
  5. Email the saved file to with your reference code. It includes the addresses this browser visited during the recording, so record only while reproducing the problem.
Full technical report